If for any reason you're unsatisfied with your subscription, simply email us at support@innovativelanguage.com or submit a support ticket here. If your subscription was made within the last 60 days we will refund you 100% of your purchase price no questions asked.
If you purchased your subscription through Apple's App Store, you will need to cancel your subscription yourself and contact Apple about a refund. Apple unfortunately does not give developers the ability to cancel or refund subscriptions. Please see these two help articles from Apple for more information.
- If you want to cancel a subscription from Apple
- Request a refund for apps or content that you bought from Apple
If you purchased your subscription through the Google Play store, to request a refund please email us at mobileapps@innovativelanguage.com or submit a support ticket here. To expedite things, please include your Google Play order number for your subscription. It will begin with GPA. followed by a series of numbers and dashes. You'll find it in the email receipt that Google sent you when you made your purchase.
For more details on canceling auto-renwal on your subscription, please see this help article.
PLEASE NOTE: We're not currently able to process requests involving PayPal through live chat at the moment. Please contact us by email or support ticket above.